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Travel Alert: Traffic Advisory
Travel Alert: Important information for passengers traveling to Heathrow Airport.

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Travel Alert: Traffic Advisory
Travel Alert: Important information for passengers traveling to Heathrow Airport.

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We’re committed to providing you with high-standard products & services. In our continuous efforts to ensure our services meet your expectations, we kindly request you to rate your experience with RwandAir on the following aspects where:

1. Online Booking

2. Sales Office Booking

3. Check-in (Online)

4. Check-in (Counter)

5. Lounge Experience

6. Airport Experience (Overall)

7. Seat Comfort

8. Cabin Staff Service

9. Food and Beverages

10. Inflight Entertainment

11. Baggage Collection

12. Special Assistance

13. Ticket Refund Process

14. Loyalty Programs/DreamMiles

15. Handling of Flight Delays

16. Handling of Cancellations

17. Schedule Change Notifications

18. Handling of Flight Diversions

19. Support for Missed Connections

20. Value for money

21. Likelihood to Recommend to others

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